Returns
For Artist Goods: All products, except Original Artwork, are non-refundable. If you purchase a product that is not an Original Artwork, we will not be able to offer you a refund or exchange. All sales, except for Original Artwork, are final.
If you are not satisfied with the Original Artwork you received, you may return it to us for a refund within 7 of receiving it. The artwork must be in its original condition and packaging. To initiate the return process, please contact us by email and provide your order number and reason for return. Please note that the buyer is responsible for paying for the return shipping of the Original Artwork. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Once we receive your returned Original Artwork, we will inspect it to ensure it is in its original condition. If it meets our return policy requirements, we will issue a refund to your original payment method, minus any original shipping and handling charges.
For Paper Skies: All clothing items can be returned within 14 days from delivery. To start the return, please reach out to contact@mystarryart.com. There will be a restocking fee of $10 for each returned item and customer will be responsible for the shipping cost.
We reserve the right to refuse any returns that do not meet our return policy requirements.
Thank you for choosing our art business for your purchase. If you have any questions or concerns about our return policy, please contact us at contact@mystarryart.com.